Apply for Technical Support - Fulltime

Responsibilities

• Answering and following up on customer enquiries.
• Working with customers to better understand their technical requirements.
• Acting as the link between our customers and the software development team.
• Improving diagnostic tools to identify the root cause of issues.
• Improving and drafting documentation.
• Improving support procedures.

Requirements

• Excellent hands-on problem-solving skills.
• Good communication skills. Knowledge of languages other than Dutch is a plus.
• You enjoy helping people.
• Ability to learn quickly.
• Ability to understand technical concepts and explain them clearly.
• A basic understanding of electrical installations is a strong plus, as is experience within an installation company.

What we offer

• A challenging and varied role within an innovative company.
• A competitive salary with additional benefits.
• Opportunities for professional development and growth.
• A dynamic working environment with an enthusiastic team.